Q: How do I update my list of trusted websites?

A: Click the "Tools" item in the menu bar at the top of the window. Select "Internet Options". Click on the "Security" tab. Click the "Trusted Sites" icon. Click the "Sites" button. Maker sure the "Require server verification (https:) for all sites in this zone" is UNCHECKED. Type in "http://www.co.cowlitz.wa.us" and click "Add" Type in "http://www.cowlitzgis.net" and click "Add". Click "OK". Click "OK" again.

Q: The green bar just keeps moving and no map is ever displayed. What do I do?

A1: You need to add the two sites listed above as trusted sites and enable the "Initialize and Script ActiveX controls not marked as safe for scripting" in your Custom Level settings for the Trusted Sites Zone (NOT the Internet Zone). A2: Double check your parcel number. An invalid parcel number will sometimes cause the green bar to be continuously displayed.

Q: How do I enable the "Initialize and Script ActiveX controls not marked as safe for scripting"?

A: Click the "Tools" item in the menu bar at the top of the window. Select "Internet Options". Click on the "Security" tab. Click the "Trusted Sites" icon. Click the "Custom Level" button. Scroll down to the "ActiveX controls and plug-ins" section. Scroll down through the options until you find the "Initialize and Script ActiveX controls not marked as safe for scripting" item. Check the "Enable" box. Click "OK". Click "OK" again.

Q: How do I allow popups"?

A: Click the "Tools" item in the menu bar at the top of the window. Select "Pop-up Blocker". Click the "Turn off Pop-up Blocker" menu item.